Please contact your local tax agency with questions about these fees as they will vary between different provinces and countries. This also applies to all Firefly 2 devices with firmware version 3.26 or newer (the latest version is 3.33). Will I be alright on the default?

We'd like you to know that we test every single unit that we sell and go to extraordinary lengths to ensure our products operate as intended. Then note how many hits you are able to get from a fully charged battery. Please include a copy of your original sales receipt along with any email correspondence that you may have.

Android 6.0 + requires location services to be enabled before it will allow a phone to scan for Bluetooth LE devices. Premium shipping methods and costs will be calculated and shown in the shopping cart check-out process. If your Firefly unit is not working, please take the following steps for resolution. We do not ship over the weekend. Cookies are text files we place in your computer's browser to store your preferences and to facilitate certain functions on our Website.

You will get a confirmation email with a tracking number once your order has been shipped. USPS Ground Shipping: 3-7 Business Days (within the Continental U.S.), FedEx® Ground/Home: 3-7 Business Days (within the Continental U.S.), FedEx® Standart Overnigh: Next Business Day by 3pm, FedEx® Priority Overnight: Next Business Day by 10:30am. The best way to avoid this is to order directly from our site.

Firefly’s dynamic convection technology addresses this challenge. Because each draw from Firefly has a broad temperature range, it delivers more of these ingredients and flavors than any other vaporizers. For any questions on our products or shipping services, feel free to send our Customer Service Department an email inquiry at info@thefirefly.com. We’ll continue to work with Apple, with the intention of eventual restoration of apps for high-quality vaporizers like the Firefly 2+ to the App Store. Once you start to notice that the battery performance is less than you desire because it's blinking red more frequently and just not lasting as long as it used to, you can pop in a new battery and experience like-new performance. A smaller box with a few less accessory items: the Firefly 2+ comes with everything you need to get started and includes 1 battery, 1 concentrate pad, 3 cleaning wipes, a charging dock, and a charging cable. Firefly was founded by folks who love and respect the plant. * At the discretion of our Warehouse Fulfillment Department, some shipments may ship using USPS or another carrier. While the heating sequence is activated by the sensors, no heat touches your flower or concentrates until you start to draw. The temperature can be controlled directly, without an app, on ALL Firefly 2+ devices, with 7 pre-set temperatures ranging from 320 to 500°F. For those of you who have been using a legacy version of the Firefly Vapor app on your iOS device but have recently updated your iOS software to version 14 or higher, you will no longer be able to control your Firefly device using the Firefly Vapor iOS app. The Firefly app is available to download in the Google Play Store. Please note that the UPS® online tracking will be refreshed later in the evening once your package is scanned by their carriers. There is the option to upgrade your shipping method to an Express service, such as UPS® 2nd Day Air or Next Day Air. If your Firefly unit is not working, please take the following steps for resolution.

As of this morning, more than 180 apps related to vaping were banished from the iOS app store. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Or, if you are viewing this page from the device you want to use, click here: Type Firefly for parents in the search bar, then tap the Search key. The app also allows you to rename your device as well as calibrate your device for richer or smoother vapor. For those who have already downloaded the Firefly Vapor app to their iOS …