This website is best viewed using Internet Explorer 11 , Chrome , Safari and newer browsers. When removed from the refrigerator, the ice bucket should be in the closed or crushed ice position.

When the maximum usage limit is reached for each filter, a red light will appear informing you that you have to replace the filters.

Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. . Monday to Sunday (Including Public Holidays) 9am-12am. @user8KzKgN88Ed @useruudhcqRVCJ @SamsungBri @userZLKwE0Fhha. Any help is appreciated!! This site uses cookies. Just when I push and hold water light switch, the light goes off, when i release it, it goes back on, but still no water.

The serial number can be easily found by opening the upper left door on the front, or the lower left side. Select crushed ice and dispense into a glass. When the fridge determines that the water filter is nearing the end of it,s life it will illuminate the change filter symbol on the display in red. Here is what the front of the fridge water/ice panel looks like.

Select your product and my water doesn't work. - If you have an extended warranty you can reach out to them to have service processed. I am having the same problem. Saturday, Sunday & Public Holiday: 9am-6pm, Operation Hour: A portal to register your product, request for a callback, schedule an appointment at our Service Centres and much more, Operating System (OS) Upgrage Service and Gift Redemption

Keep the filter cartridge horizontal when pulling it out. Copyright© 1995-2020 Samsung. Find out more here. {"Expand":"Click to Expand" Co., Ltd. All rights reserved. Samsung refrigerators are equipped with filters to purify water or deodorize. Cubed Ice and Water dispenser lights are on all the time for Refrigerator RF265BEAESR, Re: Cubed Ice and Water dispenser lights are on all the time for Refrigerator RF265BEAESR, Re: Cubed Ice and Water dispenser lights are on all the time for Refrigerator RF265BEAESR. TV, AV & Home Appliances | Monday-Friday: 9am-8pm The model name and serial number of your refrigerator are printed on the label.

Re: Re: Cubed Ice and Water dispenser lights are on all the time for Refrigera.. why does my crushed ice & cube ice lights stay on. Check to see that crushed ice is being dispensed properly. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. To turn on the dispenser's LED lamp, press and hold the Cubed Ice button for 3 seconds. Excellent performance and proper replacement cycles are ensured.

We are stuck on 'ice' with both the water and ice buttons showing active. If the ice bucket is not fully installed and latched, the ice function will not operate properly.

I have exactly the same issue: water light is on, cubed ice light on.

hold down the cubed ice button for 3 seconds, detached and re-attached the water tubing on the back, the water tank does not seem to be frozen, did you find a solution to this problem?! (you can place the ice into a container or a bowl). ,"Collapse":"Click to Collapse"}, Authorized Retailers / Authorized Distributors for Mobile Devices. Once the filter has been replaced press and hold the CHILD LOCK and ICE TYPE buttons simultaneously for 2 seconds. Ice dispenser will not work or crush ice. You can find a list of the available filters by contacting the customer service center or by purchasing a filter online by entering the refrigerator serial number. The fastest way to remove the ice is to run warm water through the chute. Open the filter cover and turn the water filter counterclockwise. If you wish to turn this filter replacment function off completely press and hold the CHILD LOCK and ICE TYPE buttons simultaneously again for 2 seconds,The change symbol will turn off. Usually, the water filter is in the middle of the inside or bottom of the refrigerator.