Ship the helmet, postage prepaid, with a copy of your receipt and a description of the accident. Press question mark to learn the rest of the keyboard shortcuts. FREE GROUND SHIPPING ON DOMESTIC ORDERS OVER $35. Speaking from experience, cracked front triangle on a nomad was 700$. The warranty will be in effect for the lifetime of the original registered owner. Casual tees, riding jerseys, and hats designed in-house. This is the stuff we wear every day. The Hubs: The warranty for damage arising from accidents, crashes and other impacts is limited to offered replacement at a reduced charge as set forth above. Some states and countries do not allow some or all of the foregoing exclusions or limitations, so they may not apply to you. You can always access these options at the bottom of every page.

2801 NW Nela St Many of our dealers carry a selection of demo bikes. Lifetime Reserve Carbon Wheels Warranty. This rim is limitless. Press J to jump to the feed. Something not right? The warranty for damage arising from accidents, crashes and other impacts is limited to offered replacement at a reduced charge as set forth above. To learn more about cookies, click on, PayDirt Profile: Sierra Buttes Trail Stewardship, Check out the 5010 design for balanced geometry. We'll do everything we can to get you back to riding as fast as possible. Give your nearest dealer a call to find out more. We are still shipping product and are still here to help and support bike shops during this difficult time. If your helmet is impacted within the first year of ownership, Bontrager will replace it at no charge. Santa Cruz carbon water bottle cages are warranted against defects in materials and workmanship for life from the original date of purchase. The warranty is void if the part is modified from its original condition in any manner or used outside normal intended use, as determined by Santa Cruz Bicycles in its sole discretion. Any implied warranties (including without limitation the warranties of merchantability and fitness for particular purpose) which may not be disclaimed under applicable law are limited in duration to the period set forth above or the applicable statute of limitations, whichever is shorter. We are taking extensive precautions to protect our employees and follow CDC and state guidelines. To thwart mud, water, and contaminants as you power through rough trails, ISO hubs have heavy-duty bearing seals, and a threaded driveshell seal ring. Nope not worried, was just arguing with someone abt it, thanks for the info tho:), New comments cannot be posted and votes cannot be cast. You can do the warranty process entirely yourself, no shop needed.

The quality and speed of our bearings are what sets us apart from the competition and they are what you will feel and notice on every single ride. Notwithstanding the foregoing, frames purchased prior to May 1, 2015 are covered under the previously-existing warranty for five years from the original date of purchase. Like most companies they have a "Crash replacement program" which is just a discount on the frame.

if your head tube snaps off, or a chain stay cracks without being hit, and its an issue from there carbon layup, or manufacturing process, they will give you a new frame for free if you are the original owner. In the event of a non-warranty situation, Santa Cruz Bicycles will make replacement parts available to the original owner at a reduced charge for the applicable warranty period described above. Chris King ISO hubs are designed as precision mountain tools. No-Fault Replacement Santa Cruz Bicycles will make replacement frame parts available to the original owner at a minimal charge in the event of a crash or other non-warranty situation for the life of the bike. Crash Replacement. Santa Cruz set strength and impact resistance as their highest priority, and backed it with a LIFETIME WARRANTY, but strength doesn't have to mean uncomfortably stiff. Santa Cruz Bicycles will repair or replace at its option any frame or rigid fork made by Santa Cruz Bicycles it determines to be defective in materials or workmanship. Reserve 30 strength, responsive and compliant. Let’s talk about the warranty: lifetime, no gimmicks, not limited. If this is something you're worried about, you can get bike specific insurance from places like Velosurance. The pro packs, derailleur hangers, and bearing tools you need to keep your ride running. The Reserve 30 is designed to debunk the myth that carbon wheels are not for mountain biking. Santa Cruz carbon water bottle cages are warranted against defects in materials and workmanship for life from the original date of purchase. Speaking from experience, cracked front triangle on a nomad was 700$. The warranty will be in effect for the lifetime of the rim and is available only to the original owner.

Santa Cruz Bicycles pivot bearings are warranted for life to the original owner of the bike. This almost always needs to go through a shop and the shop will be required to transfer over the parts. If any portion of the foregoing warranty (or the exclusions or limitations thereto) is deemed invalid or unenforceable pursuant to applicable law, it shall be deemed modified so as to be valid and enforceable to the maximum extent consistent with such law. Chris King Precision Components is a Certified B Corporation, joining their movement to use business as a force for good™.

If it gets run over by a truck they'll help you out with a low cost accidental 'crash replacement'. The Reserve 30 is built for 2.3-2.6in tires and weighs in at 460g per rim. Join our colony to hear about events, new product, get exclusive discounts, and more! To the maximum extent permitted by applicable law, all other express and implied warranties (including without limitation the warranties of merchantability and fitness for a particular purpose) are hereby disclaimed. However, registration will make it easier to establish your original ownership and otherwise process your claim. The warranty does not cover labor costs, custom finishes, normal wear and tear, or damage from commercial use. they give crash replacement which is a discount on a new frame. Our family of riders and mechanics pushing World Cup downhill to be a little weirder and a little wilder for more than a decade. Free Agents hail from all over the world and race in everything from cyclocross to four-cross, and downhill to dirt jumps. CURRENT REGION: UNITED STATESCHANGE REGION, This Santa Cruz website uses cookies for example to improve and analyze the website, for social media and to ensure that you see relevant ads. Usually ships in 48-hours to 5 business days. Some manufacturers will offer just the front or rear triangle as needed. Instructions Please fill … This warranty gives you specific legal rights, and you may also have other rights which vary from state to state and country to country. To the maximum extent permitted by applicable law, in no event shall Santa Cruz bicycles or any of its owners, officers, employees, representatives, agents, or affiliates (or any of their respective successors or assigns) be responsible or otherwise liable for any direct, incidental or consequential damages arising from the purchase, use, or ownership of its products, including without limitation damages for personal injury, property damage, or economic losses, whether based on contract, warranty, negligence, product liability, or any other theory. We will send you a new helmet upon receipt of your crashed helmet. It also includes theft and medical coverage which is neat. Reserve rims are compliant and responsive.

Maintaining complete control over every aspect, we take pride in our disciplined approach to manufacturing, including:  proactive social / environmental responsibility, rigorous quality control, and highly developed design and production protocols that create each and every component that leaves our facility. International customers, you will be responsible for shipping, VAT, duties and customs charged within your country. Our bearings, available in steel and ceramic, surgical grade steel races that are machined simultaneously to ensure perfectly matched inner and outer races.

If it gets run over by a truck they'll help you out with a low cost accidental 'crash replacement'. The return process is simple: Fill out the Warranty Bearing Replacement Form, upload a copy of your purchase receipt, and we'll get a new set of bearings out to you within 48 hours! If you have any other questions or would like to follow up on a warranty claim, contact our Warranty Department. Theme by Safe As Milk. Lifetime Frame Warranty Santa Cruz Bicycles will repair or replace at its option any frame it determines to be defective. And probably high five you in the process! I think, like most other companies, they will do a “crash replacement” frame that would be heavily discounted. Cookies help us deliver our Services. By using our Services or clicking I agree, you agree to our use of cookies. FREE GROUND SHIPPING. Powered by Shopify.