I fully expect that I will have to return it to Shaw, should I switch to a different Internet Service Provider, or pay to purchase it, if I wanted to keep it. Is Shaw extending equipment return deadline until retail locations are open again? Count on us to support your every need through our nationwide network of Sales and Service Centers.

It's too bad that the advice you were given did not distinguish (in your mind) between "owned" and "rented" equipment. If your offer includes BlueCurve TV equipment with wireless 4K players, a maximum of five (5) TVs can … Past due means Shaw is going to put customer accounts into collections although Shaw is not providing an option to return in person? Try these related articles and discussions. Equipment not purchased by you must be returned to Shaw if any of your services are cancelled. Press question mark to learn the rest of the keyboard shortcuts. By using our Services or clicking I agree, you agree to our use of cookies. Equipment return troubles My gf returned the box for home phone while at the same time picking up a Technicolor xb6 for 600mbit line, this was end of november. She was in the habit of paying her Shaw bill on the 1st, at her bank, when she knew that she had money in her account. First, it could get lost in the mail which means I am still on the hook over $600 for the equipment which is probably worth less than $200. It's an easy process, we updated to BlueCurve, they sent the equipment and return labels for our old equipment, We packaged up our old equipment and put a label on it and shipped it off.. All done, https://support.shaw.ca/t5/billing-account-articles/how-to-return-shaw-equipment/ta-p/6233, P.S. Are you authorized to speak about Shaw's policies? keep the return receipt in a safe place)? I paid over $700 to Shaw, to purchase their first-generation PVR, a long time ago. Uncertain times mean unpredictable demands on your business. Select Exception and Delivery email notifications to be notified of any unforeseen delivery interruptions. Fill in your information including your Shaw Account number. Find local e-cycling locations near you to recycle your old Shaw equipment. It is mine, but it is dying. I totally agree! For official Shaw support, please visit https://www.shaw.ca/contact-us/, Press J to jump to the feed. "For sure i can make a decision here as after 20th April account is automatically goes to collection and that is default we cannot change".

If you don't have a printer, show the QR code at any Canada Post outlet and give them the package to return. View all articles. We mailed back the … First, it could get lost in the mail which means I am still on the hook over $600 for the equipment which is probably worth less than $200. Are you authorized to speak about Shaw's policies? We need to authorize any equipment returns or swaps, so make sure to contact us if you haven't already. I totally agree!

So, it soon will be going to an end-of-life recycling station. My current monthly Shaw bill shows that I am "renting" a Shaw Gateway PVR, at a net cost of $0.00/month, after discount. # + name of account owner... or does the actual account owner have to be present when returning their equipment in a Shaw store? Any process is easy when there are no issues. When I went to return my shaw cable modem at the Shaw service counter, the clerk said something odd, 'oh, the equipment's not even listed on here', which made sense cause I started with the Shaw $99 modem/start package a long time ago meaning I decided to own the equipment outright instead of paying rental for it. I don't own a phone of any kind, and when I contacted Shaw, they said to drop it off at a retail location. I have helped a retired friend whose Shaw bill is due on the 1st of each month, and whose pension payments are deposited at the end of each month. A quick search on Reddit has shown some horror stories with Shaw equipment returns. All rights reserved. If you need forklift parts – regardless of the make or model of your truck – we’ll put the industry’s most comprehensive selection at your fingertips to keep you up and running. All the info you need about moving with Shaw can be found, How To: Suspend your Shaw services temporarily, How To: Move your Shaw services to a new address, We need to authorize any equipment returns so make sure you. Would the Shaw store only ask for Acct. Luckily they kept their receipt and was able to prove to Shaw they did in fact return their equipment, and was off the hook. Not what you're looking for? Pay more to Canada Post to get a "tracking-number" for the package. New comments cannot be posted and votes cannot be cast, News and questions about Shaw products and services.

Learn how to access Shaw Direct On Demand online or through your TV. Keeping your trucks and equipment running is more important now than ever. I received a call from Shaw in regards to updating my equipment and was told that if I signed a two year contract, my monthly bill would go down and I would receive new wireless equipment. ©2020 Shaw Communications. SHAW offers new and pre-owned Raymond lift trucks and forklift equipment, forklift parts, storage solutions, integrated systems, fleet management solutions and everything else you need to Run Better and Manage Smarter. I do not agree with this at all and I have been a loyal customer for 40 years. A quick search on Reddit has shown some horror stories with Shaw equipment returns. So, it soon will be going to an end-of-life recycling station. How to adjust or cancel your Seasonal Break, Troubleshooting tips for intermittent signal, Troubleshooting guide to missing channels, How to install your dish video tutorial and manual. It depends. Then you and Shaw can check the progress of the package, and it is proof that you gave the equipment to the Canada Post clerk for them to deliver to Shaw. So, every month, Shaw would add another "late-fee", and it got worse-and-worse -- over $1000 "extra". It was partially your fault, for not noticing the monthly rental that was itemized on your Shaw Bill. Obviously there has been some mistakes made but I don't feel like I should have to pay for something that was not my fault.