I've never seen a shipping status like that before, what does this mean? He bought it Tuesday night late, I mailed Wed, today is Thursday.

I was on the phone with them for over an hour. I never ever use anyone other than the Post Office. Tracking: Tendered to Returns Agent? For third party shipments, i.e.

I would call USPS or have your seller call USPS for you. If you enter the tracking # for USPS it will give you the message "Tendered to Returns Agent" and show the "shipping partner" next to that. Your buyer needs to contact the mail room of her University. The Post Office doesn't know what it mean! Mine was FedEx.

I put my device in the mail on October 4th, received a text today, October 11th, that device has not been received. Other than that, you do not need to respond to any inappropriate accusations. “Tendered to Returns agent” I have never come across this, can anyone explain what this means to me. The problem is the tracking clearly states "The Postal Service no longer has the item and no further tracking updates are expected." Press question mark to learn the rest of the keyboard shortcuts. Your response to the question above helped me so much!!! Each to a different state. All rights reserved.

When you called did you call the mumber on the USPS web site? I am going to the post office in the morning to see what is going on with this and if they have any answers to what it means. (You might need to report him if he becomes threatening or abusive - that is against ebay policy). Don't Panic we're here to provide you with the correct information, so you'll know what you need to do in regards to your return equipment. I have had the exact same thing happen to me this week.

Reddit.com After dropping it off at my local post office, the item was shipped to the main post office in my area and the status "Tendered to the Return Agents. They said they will call me back. Start by visiting the, I returned my old phone for the new one with the USPS label provided by AT&T. If he opens a case, and since USPS has some sort of glitch, you may need to file a claim with them on the package if it is not tracked as "delivered".

Thanks so much!!! Happy New Year as well!!! The link you put in your comments gave me all the answers I needed!! Then they will hand it off to the USPS for the final delivery. The Postal Service no longer has the item and no further tracking updates are expected. It simply means it has been dropped off at the Post Office that will take it that final mile to be delivered. The tracking detail is excellent. I see this question asked here (I searched) and no one ever answers.

"Tendered to Returns Agent" - Your item has been tendered to the returns agent at 8:12 pm on August 10, 2016 in FAYETTEVILLE, NC 28302. I have been using USPS for years and I've never seen that notice on tracking before, perhaps a glitch? This is a University that accepted the delivery. Share best practices, tips, and insights. I didn't know this, and I have been shipping with USPS for years. Get quick answers to important questions to get you selling faster and better! is all I have. USPS tracking info says it was “. We'll recommend you using Newgistics to check on the return status of your old phone.

PLEASE HELP. NEVER. i plan on raising hell with the post office when i get back into ton if it still shows this, or wasnt delivered in teh 2 day time of the usps priority mail 2day, and i will be demanding they give me the automatic $50 insurance for their screw up i think that is fair considering i paid for a service i didnt get and it is entirely their fault. Thank you soooo much jacki.burns!!! lots of info on this if you simply google the message... why do people use this subreddit as google, An avenue for Grailed users to ask each other questions, offer tips for buying and selling, share steals, discuss favorite purchases, and build the community. I never do. Seller contacted USPS and was told that this status occurs when the customer refuses delivery of the package.

USPS doesn't know!

i just had this happen to me, sent it USPS priority mail 2 day. In order to take a closer look into this, we will need to send you a private message. Until then, he must wait. Still need help? Please be sure to check your forums inbox for further discussion. Tracking: Tendered to Returns Agent? Copyright © 1995-2020 eBay Inc. All Rights Reserved. Assure him that you are trying to resolve the tracking issue.

Same thing happens sometimes when you return an item. Google the address. Good luck fellow flexer. I’ve never seen this before either, try calling USPS, At first sight this looks like maybe the seller didn’t box it good enough or it got fucked up during shipping... but clearly something went wrong in transit. I only use USPS and always create the label electronically using Pay-Pal. Got the info I was looking for and more! Meet other eBay community members who share your passions.

EDIT: Plwease note, I shipped USPS First Class.

Then again, I never had that notification come up when I tracked a package. Sometimes I get glitches in USPS tracking but the package still gets to its destination. I bet it's the same thing for you too. I brought 4 packages monday to the post office and just checked and it shows 1 is delivered and the other 3 have the exact same notice you have which I also have never seen this before.

So I have no way of knowing what will happen to both packages.

Our 1.4 million members typically respond within 1 hour.

* The “17,” or “Picked Up by Agent” scan, performed at Return Delivery Units, will be renamed “Tendered to Return Agent.” * The “42,” or “USPS Handoff to Shipping Partner” scan, performed at Return Sectional Center Facilities, will be renamed “Tendered to Return Agent.” Link: How is that possible? Was that "hebrid" smart post type of shipping? They always had more info that a local post office. to make matters worse is i dropped teh package off on my way out of town and i wont be back into town till friday late or saturday. The second tracking number was via fedex that showed it actually arrived back for return to the company. What do I do. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. .css-dixatk{color:#000000 !important;background-color:!important;}.css-dixatk:hover{color:#141414 !important;background-color:#f0f0f3 !important;}.css-dixatk:focus{color:#141414 !important;background-color:#f0f0f3 !important;}.css-1ay6ky1{line-height:50px !important;}Forums. I did NOT use another carrier. The Label # is some kind of internal tracking for usps use. It didn't accept my USPS tracking number. This would be a notification from one of the Postal Service’s last mile partners; ie United Parcel Service, FedEx or Amazon. Ask a question! My package was passed off to FedEx and once I entered the label number less the first 8 digits, it showed the delivery status of my package. Hi, in 16+ years of using the USPS for my eBay sales I have never seen this on tracking: "Tendered to Returns Agent" - Your item has been tendered to the returns agent at 8:12 pm on August 10, 2016 in FAYETTEVILLE, NC 28302. With me it went away in about 36 hours.

©2020 AT&T Intellectual Property. I am praying someone can help me. Take the monster "Label#" code from your USPS receipt and trim the first 8 digits; the rest is your Fedex tracking number. Same thing happen to me and I found the easy answer: I had entered the Label # instead of the tracking #. The only time I have seen this scan is when the package is delivered to a freight forwarder, there are some in Florida that have USPS scanners and they are supposed to scan the packages but they don't. The actual tracking number says (USPS Tracking #). USPS tracking info says it was “ Tendered to Returns Agent CHARLOTTE NC 28214”.

Right now I have a buyer screaming at me about his package, which is unfair. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. You do not owe a refund. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Interesting. It has already been 18 days since it was "Tendered to the Returns Agent". They don't have the extensive infrastructure and staffing to deliver to everyone in the whole country, as the Postal Service does. Thank you! He wants answers now and Lord help me calm him down. After dropping it off at my local post office, the item was shipped to the main post office in my area and the status "Tendered to the Return Agents. It was shipped using Pay-Pal and shipped USPS FIRST CLASS with tracking.

It's unexplainable. The next scan point might update the tracking for that package. Your buyer is being unfair. So just use the original tracking # in the shipping partners site. Every time. Worst thing is, I show this on two packages I mailed yesterday! Delivered to agent is not the same as delivered (tendered) to agent for final delivery. It is up to the University to deliver to their "tenants". Please feel free to also, reach out to USPS to see if they can provide you some information as well. I will be in contact with the seller over the next few days to further keep tabs on the status of this item. device tendered to returns agent I returned my old phone for the new one with the USPS label provided by AT&T. You can enter the RMA of the label or tracking number, that was given to you on the return label. I have no clue why. Thanks! where it has been sitting ever since.