This hold does not prevent your customers from checking out. Great advice!
I do not drop ship but I do have the drop ship app installed in the apps section of my store from checking out what was offered. :). Also my account has been fine for over 4 years never any problems. They do not care. I don't have any intention to "Get rich fast with fake store" just opposite, with optimized prices keep offering the products with clear message to all customers that shipping will be even up to one month and more but yes.. That was my top priority after opening the shop, to start to look for just a suppliers around Europe who can deliver more or less the same products just much more faster.. Could Shopify holded payouts because i have many oberlo items added? If you're feeling proactive, you're more than welcome to email us at support@shopify.com (from the account owner's email address) so that we can request some additional information from our Payments team for you. The main reason why your Shopify Payments Gateway is on hold is because of the general underwriting or review that our Business Operations Team performs to make sure that you won't encounter unwanted issues in the future using the payment gateway. support@shopify.com. The following has been presented upon logging into the admin portion of the site:Contact Support for next steps on this standard review. Unfortunately, it’s an experience more and more merchants in the supplement industry are getting thrown into. I'm not so sure.. Normally hold is released within 24 to 72 hours but if it gets passed that it means that our Business Ops will require additional documents and they will be sending you an email requesting for you to send it to them. I've clearly wrote down the informations about shipping times in every place possible on the site so there are no surprise for anybody later. I deactivated Shopify payment service only using PayPal express option right now. This is insane, they do this with thousands of stores and MILLIONS of $ that Shopify holds for 6 Months+ that means that can use and invest in their business, as I'm sure no one regulates this money to be held in a safe account and not be used. This hold does not prevent your customers from checking out." The day payouts were supposed to be dispersed I woke up to my Shopify dashboard saying your Shopify payments account is on hold we need a little more information to verify your account. Same happened to me 04/02. "What is going on at Shopify?Why are they hurting small businesses like this at a time when small businesses need the most help?I'm getting orders and have to pay to ship them but Shopify are withholding payment?Can anyone at Shopify give me a genuine answer and not what reads like a scripted reply, please?I'm in the process of moving my logistics to a fulfilment centre as of today this process will take about 12-14 days to complete.I've just read this on Reddit about how this Shopify hold almost financially ruined this small busin...This has made me re-think.. should I continue with Shopify or should I look elsewhere?