I just found out Verizon reported me to the credit bureau for an account I terminated in February with the final bill from April!!! Nor did she ask or even care if I paid the amount due. Does any one have ideas of how to dispute and solve this issues?

I then proceeded to try and order Verizon FiOS service.

Not Verizon landline/Fios Credit dispute.

And i found my self credit report being hard checked twice by verizon EAST. So I gave it a few minutes, and tried again, same error. Failing to provide the name of the person or entity that provided the credit score “or credit profile upon which the credit score was created” The plaintiff claims he first engaged with Verizon in September 2016 to inquire about the availability of its FiOS cable and Internet service.

Does any one have ideas of how to dispute and solve this issues? Thank you, but the concept around the credit check is universal to Verizon.

I feel this is erroneous and would respectfully ask that Verizon delete this hard hit from my credit and let Equifax (that seems to be the company that got the hit on me from Verizon) know to remove it. My apologies if this isn't in the correct place, but I don't know where to go for this. Unable to find your answer here? I am at my wits end as I am working on a mortgage at the same time and this ridiculous account is affecting my ability to refinance. Verizon makes no hidden fact that they will pull a credit report on extension or new service. I am in complete shock as my company has 30 wireless numbers, most of my family uses Fios and I've been a Fios customer myself on and off for almost 10 years. My fiance and I are finally moving back to where Verizon FiOS is allowed and I went to search if my future address was eligible and it was. After a second or two I saw a red alert box pop up saying that there was a system error and to please try again later (something to that effect). there’s a generic way to do this and then a personalized way. Re: Fios just reported me to credit bureau!!

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I’ve had companies remove stuff before by speaking to their credit departments etc. She was able to get through the process and we have a future installation date, etc.

And the way to do this was exactly as mentioned. Give them a valid phone number to contact you. This ensures others can benefit from our conversation.

They are very quick so have the phone near by or on you.

I would suggest that you continue your quest on the Fios side and this thread can be closed by the community management. I'm pretty upset about this considering I did NOT order service, did NOT make it through the cart checkout, did NOT get to see any success or clearance or anything.

It looks like you can get service if you don't check the credit check permission box but do give your SSN (they make it clear you can't get service without giving SSN, though). My challenging it via my 3rd party ways, only then gets routed to Verizon for them to agree to delete or not. Not Landline/Fios. 1. Verizon Forums – Welcome to the Verizon Fios® Community. Which is what I’m trying to do here to explain more than a one-time 140 character response on an equifax dispute would allow me to do. We have sent you a private message with contact information for a dedicated specialist who is able to help with a resolution of your issue. The VZW reps on this community forum aren't able to help since this is a Fios issue and not a Wireless issue. You are on the COMMUNITY FORUMS for VERIZON WIRELESS. and have them send over a delete credit inquiry to Equifax or report it or whatever and it's gone. I had no idea my account was not current, nor has anyone called me. Yea, that’s it, my credit was denied...twice. If a post answered your question, please mark it as the answer. Every reply by a verizon rep is useless. You have yourself a wonderful, fantastic evening!

I asked for a supervisor who called me from Egypt and told me that it was my fault and as a result they would not delete it (which I admitted, I said this is an oversight and I even apologized). I’ll wait to hear back from someone who works for the company. Not Landline/Fios.

A: Verizon will do a hard check on your credit if you sign up for any of their post-paid plans.

So there’s no need to quote my wording to try and patronize me as if you’re trying to help in some passive aggressive way. Try searching, Verizon Fios Community Terms of Service and User Guidelines. On the employment front, some employers will do a background check without pulling credit.

High price to pay for a refusal to pay. When there is any kind of error in reporting on a credit report, the right place to challenge that is the credit reporting agency. Thanks in advance for your help with this!!

All Verizon has to say is NO and then I can no longer dispute it and will have to pursue contacting you all in writing and get legal assistance etc. I have had awful service and it has got to the point where Verizon is in breached of our agreement. Here’s a brief overview of the simple process for checking your credit requirements on Verizon so you know what to expect. You COULD also call over to 1-800-VERIZON and go through the phone tree as that is for the Fios portion of Verizon-- you are currently posting on the wireless site which has nothing to do with landline services. I'm most definitely NOT a VZW employee.

Keep in mind I did not cause this issue. We recommend initiating your request for corrections through Credit Karma and the others who alerted you to this hard inquiry.

Which is why I explained where you can go if you don't feel like you should have to go the route everyone else does for this type of dispute. the amount of inquires can be as high as 9 and cause no drop in credit scoring. And if this is on the wrong forums, I’ve asked for it to be moved. Not Verizon landline/Fios Credit dispute. I highly doubt you have. Had Verizon Fios for 3 years in total, almost all of it I was on Autopay. 1-800-VERIZON will get you to them! I called customer service who was friendly enough but once they transferred me to collections that's where my experience trailed off. I have disputed a hard inquiry, and I did it the way ALL companies require this-- through the reporting agency which gets routed officially to the originator of the credit check. I’m merely asking for assistance that would be more personalized than someone out of the blue just disputing it on their credit. Thus stays on your credit bureau reports for 7 years after it is paid, or last charged off.

We can alert your credit department that deals daily with disputes etc. are a danger sign to potential lenders especially if there are no trade lines to match the inquiries.

Choose your device and options. I've spoken to everyone and when I finally got to a supervisor she said should would not help me.

OR you can have some empathy and read what I’ve written, give someone the benefit of the doubt that maybe they’ve been through this before (as detailed as I was) and go...yea...maybe there’s another way. You cannot dispute credit inquiries that you actually had requested service from.

Please delete this off my credit report!! If you do go this route that is your option, but they will likely refer you to the reporting agency who alerted you to the hard inquiry as well. The contact information for Fios has been provided by the other community members. Just seeking Verizon employee assistance from here on out. As this is a peer to peer support forum, you will need to contact Verizon directly for assistance.

I open Fios internet last month. I understand the process that was mentioned, I’m obviously familiar with it having stated back the process and what will and most likely will happen with my dispute. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Verizon Forums – Welcome to the Verizon Fios® Community. is it standard practice at Verizon to report to Credit bureaus for unpaid TV accounts? If they call and send you dunning notices then you still refuse to pay then I would say that is a good chance they will report it. Or you could post to the correct forums, if you prefer.... By the way, you DID cause this by consenting to having your credit checked and when it was and denied 2X.

and this would stay on my credit for 2 years when it's false. We’ll be glad to point you in the right direction regarding this matter. They would want proof.

I open Fios internet last month. Even junk mail could be a stealth bill and the next thing you know you cannot buy a house.

I input all of my information and went to submit the credit check. My account was on auto pay for most of term (apparently not the last month), I must have changed credit cards at some point as Autopay was disabled and even though I thought my account was current, somehow they said I have a $351 balance after I paid what I thought was my last bill.

I should not have to pay. Credit inquiries are done when you apply for credit cards, home mortgage or even utilities services.

And i found my self credit report being hard checked twice by verizon EAST. I just started to get my credit back under control, etc.

How about that?

The credit application process starts with browsing Verizon’s selection of smartphones, tablets or other devices and selecting the one that fits your lifestyle. Verizon Wireless has fairly stringent requirements, although their security deposits do not start as high as AT&T. Which is why I explained where you can go if you don't feel like you should have to go the route everyone else does for this type of dispute.

I just found out Verizon reported me to the credit bureau for an account I terminated in February with the final bill from April!!!

If you go with their AllSet pre-paid service , they will not run any credit check.

Here is the link to the Verizon Residential forums which would be more appropriate to this particular question. I'm aware of my ability to challenge this through the credit bureau, but how does Verizon know to actually agree with my challenge and delete it.

Step 1: Check Your Own Credit Score First. I offered to pay the balance in full but they refuse to delete it!!

Have you disputing a hard hit, with 140 characters statement and had them remove it? I know I am not  the only one and the worst part is they won't even return my phone call. That is the process regardless of the company that ran the check or how much you disagree with the process and want it "personally addressed". I can only type but so much in the dispute box. Within 45 days I was turned over to collections (missed a piece of a mail, no phone call) and I immediately paid the bill.