Probably too late now but I just had a similar problem and ended up using a very thin putty nice and pressing the back piece of the retainer down and its now better than it was before it broke. Take a close look at the battery and examine it for swelling, which could be a contributing factor in it popping out. Don't worry about this.

I'm afraid to tear that piece off. We have the exact same problem with a Surface 10. Surface Laptop 3: Up to 11.5 hours of battery life based on typical Surface device usage. July 6 by Here’s how to get the keyboard and trackpad off to reseat it: Microsoft Surface Laptop Teardown. @sahrch. Surface laptop trackpad popped out please help [laptop] Close. I tested it and right-click and click to drag did not work. To see which processor is in your device, check Settings > System > About.. Is it okay to put glue or some sort of adhesive under the touchpad to keep it from popping out? The purchased one year warranty expired on March 7, 2019.

I don't know how it happened but the trackpad popped up months ago. to do this you need to push the metal part in with the ruler.

Microsoft Surface Laptop Teardown - iFixit. A light appears on the Fn keys when the keys are locked into function mode. Nishim Ranjit, @nishim it's right above the one you replied to, April 20 by Recently (I don't know how this happened or when), the top right-hand corner of my touchpad pops upward when I push down on the bottom left-hand corner of the touchpad. Pinch to Zoom not working on Surface Book 2 Track Pad, works on touchscreen, Hi, thank you so much for sharing a possible answer. My nearest Microsoft store is really far away. will try this and let you know, April 19 by Press question mark to learn the rest of the keyboard shortcuts.

The purchased one year warranty expired on March 7, 2019. Could be a symptom of an expanding battery. If yes, what kind of glue can you recommend?

Tyler Hoban. Seems likely, the batteries are right underneath the trackpad in this model. My Surface Book was purchased two years ago, so my warranty is way way expired. Earlier this morning, I noticed that the trackpad on my Surface Book was making a "tapping" sound when I would use it, like there was a little wiggle room between the glass pad and the bottom of the socket that it sits in. Here’s how to get the keyboard and trackpad off to reseat it: Microsoft Surface Laptop Teardown. Could anyone post the official ringtones and notification sounds? Is it okay to put glue or some sort of adhesive under the touchpad to keep it from popping out? Make sure GPU acceleration is active. My Surface Book was … Press the Fn key again to unlock them. If not then try prying a little bit more to see under the trackpad. Hope this helps someone as i found no help online.

Press J to jump to the feed. August 7 by 09/27/2019 by You said it will sit flush again and the clicks will work, but will it still wiggle around and pop out? What else can I do to remedy this? Is it okay to put glue or some sort of adhesive under the touchpad to keep it from popping out? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. and i dont have any microsoft store nearby.. please help me.. April 15 by Thank you so much! Getting started with fonts in Illustrator. I don't know if you are the right address to point this to, but having Adobe support the Surface products (I am using Surface Book 3) would be very great. What do I do? im having trouble understanding what to do. Any help that can be provided will be greatly appreciated! Abdullah Shaikh. Then after inspecting it some more, the glass just popped right out!

I have seen the same question on Surface products in other discussion threads but it seems that no one got the answers, and I can't find the discussion thread now. you cant take the keyboard off, 06/26/2019 by Surface laptop trackpad popped out. Anything but ordinary. Hi, Paige, the trackpad sits flush and doesn't wiggle at all. Then after inspecting it some more, the glass just popped right out! The Surface Book trackpad is arguably the best in the Windows world, and that's a good feat for Microsoft's first laptop. Microsoft: Sir, I see - based on the pen marks - that you have used a pen to pop it out ... That was from writing on paper on top of it and the pen slipped a week after I got it it is now three months old. If I don't get an answer, I'll probably buy some adhesive and just do it :|. Maybe this comment can contribute to the importance of the matter.

i have a same problem as well, i accidently dropped the laptop and the trackpad just came out a little.

it does still stick out a bit, but the hard click now works. I took out the metal retainer and now it works perfect. The trackpad on my Dell XPS 15 9550 went all squirrelly and eventually popped like that and it turned out that the battery was about to fail. © 2020 iFixit — Licensed under Creative Commons — Privacy — Chance Sahr Abdullah Shaikh, @abudullah shaikh. We purchased a new XPS 15-9560 laptop on March 2018. Unless you have disassembled your Surface Book there is no way of telling. Choose the link below that matches your processor. Press J to jump to the feed. One of the reasons why your trackpad may pop out, could be because of a swollen battery. September 17 by Clicks will register again without this shroud, and the touchpad will sit flush again. Pushing down the retainer did not work for me. Black Friday deals from $10: Save big on Echo, Fire TV, and more at Amazon right now. My trackpad popped up. Sort by.

Around April 2019 on wards, the touchpad slowly popping out. It lies flush now. Or do I have to bring this into a Microsoft store to have it replaced? Accessibility. New comments cannot be posted and votes cannot be cast. A subreddit for the Microsoft Surface family of products. the touch pad will be a little bit lifted but the hard click will work, thankyou so much! However, I leave you with an old discussion similar to your problem. And one know how to solve it? I am encountering the same issue now. Ben obviously if Microsoft told him it was OK, there's nothing to cover. What else can I do to remedy this? Select Next.. Next to the Save button, select the arrow, select Save As, and then choose your desktop as the save location.. And Adobe Xd does support trackpad gestures.

Surface Laptop 3 with Intel Processor 06/23/2017 by 07/24/2017 by Our new construction homes offer many design … Another guy with the same issue but a book though: https://www.ifixit.com/Answers/View/406976/How+do+I+fix+my+bulged+trackpad%2C+see+photo, Update: The store took it and they are sending it to Microsoft for assessment and replacement. the metal piece that is sticking out needs to be put back. I tried to pop it back in but it won’t stick. Testing conducted by Microsoft in September 2019 using preproduction software and preproduction 13.5” Intel® Core™ i5, 256GB, 8 GB RAM and 15” AMD Ryzen™ 5 3580U Mobile Processor with Radeon™ Vega 9 Graphics Microsoft Surface® Edition devices. Unless you have disassembled your Surface Book there is no way of telling. it started running very slow in last Nov, so I have brought another new XPS-9560 in Dec 2017.

However, we leave the discussion open, and the case in which some other user may share his solution or opinion.

Did you ever get this fixed? All rights reserved. Downvotes are usually reserved for malicious or blatantly wrong answers, not for the ones we do not like to hear. For Surface 3 Type Cover, Type Cover for Surface Pro 4, Surface Go Signature Type Cover, Surface Pro Signature Type Cover, Surface Laptop, and Surface Book: Press the Fn key to lock the function keys. It gradually keep popping up futher.